David Conway & Co Ltd
269 Northolt Road
Tel: 020 8422 5222
Fax: 020 8422 4221
We welcome your feedback and thoughts on how well we are doing or how you feel we could improve our service. Please let us know what you think by emailing email@example.com
Take a look at what others have said:
“Many thanks for all your help and advice whilst we sold our property. You provided an excellent service and we would not hesitate to recommend your firm in the future.”
Mr & Mrs S – Floriston Court, Northolt
“Thank you for your help, advise and support in our endeavour to achieve our dream of ‘escaping to the country’”
Mr & Mrs S – Abercorn Crescent, South Harrow
“What can we say, but a huge thank you for all your hard work and efforts in getting this ‘house buying’ scenario to a fruitful conclusion! You have been brilliant and we’ve really appreciated everything you’ve done.” Mr & Mrs P – Northolt
“A special note of thanks to you for your thoughtfulness and kindness too and your kindness meant so much, thank you”
Mr & Mrs V & Mrs C – Maryatt Avenue, South Harrow
“Thank you all so much for your help in selling my house after a lot of hassle its gone through. Thank you for your help and support through this, my most stressful time in my life. Thanks for being there when I needed help the most. Have a drink on me”
Mrs M – Hornbeam Close, Northolt
“We didn’t think our flat would be sold 'til the end of the year but with David Conway we got an offer very quickly. Thank you for helping us!”
Mr & Mrs D – Hindhead Gardens, Northolt
“We just wanted to say a big thank you for all your help in finding us the right house. Out of all the Estate Agents that we registered with – you were the one who kept phoning us to offer us viewings. We are really thankful for all your work and also to your colleagues”
Mr & Mrs C – Jasmine Gardens, South Harrow
“Thank you so much for all your hard work in selling our house. Thanking you and best wishes to you all”
Mr & Mrs L – Primrose Close, South Harrow
“Thank you for your help and advice and for helping us to keep ‘cool’ when we could have blown it!”
Mr & Mrs H – South Hill Avenue, Harrow on the Hill
“My wife and myself wish to thank you for all the effort and help given in selling our house.
We personally think you and your staff are the best in South Harrow. Your staff are always polite and helpful.
We wish you and your staff goodluck in the future”
Mr J – Park Lane, South Harrow
“Good job! I was not under time pressure to sell so although it took 2 months for the first offer to be made and then 10 weeks till completion, I was pleased that you provided a couple who knew what they wanted and followed through to completion. I was happy with the price achieved and thank you and your staff for selling my flat. It is true to say that you know the market, the area and valuations. As you predicted, we had an offer within 3 months of being advertised. Thank you”
Mr L – South Harrow
“Many thanks to everyone at David Conway. We have finally moved into XX Parkfield! Thanks for all your help. P.S your agency is very professional, don’t ever change!’
Mr & Mrs A – Parkfield Road, South Harrow
“Thank you very much for your excellent service, looking after my interests and making the experience a lot easier. It was a pleasure dealing with you”
Mr & Mrs V – South Hill Avenue, Harrow on the Hill
“Thanks for all your help in getting our new home”
Mr & Mrs B and girls – Eastcote Lane, South Harrow
“Thank you, you deserve special thanks for all you have done”
Mr & Mrs E – Tregenna Avenue, South Harrow
“Just a very big thank you for all your help, politeness and kindness as this wasn’t an easy purchase, but you worked very hard. Thanks again”
Mr D – Warwick Avenue, South Harrow
“I’d like to thank you very much for all you’ve done and your kindness to Mum over this very difficult time for her”
Mrs A –Northolt Road, South Harrow
“Once again, thank you very much for the good service we have had from you and all your staff during the last two years, during this time you have sold 3 properties for us. We are very grateful for all the help and advice you have given us. Thank you.”
Mrs P – Morton Court, Northolt
“I am grateful for all your efforts & advice – I shall certainly recommend as much business as I can in your direction”
Mrs M – Imperial Drive, Harrow
“I would like to take this opportunity to thank you for the excellent service you have provided. Both my husband and I were very impressed. I have recommended you to many of our friends and family who are also looking to sell their property”
Mrs P – Killowen Avenue, South Harrow
“Many thanks for all your help in selling Corbins Lane – we think we got a good deal all round!”
Mr & Mrs B – Corbins Lane, South Harrow
“I am writing to express my thanks for all your assistance with the purchase of the above property. As Mrs X and my mum and uncle are all in their 70’s, it was a traumatic time for all, but your caring attitude helped to keep things on track. I will happily recommend David Conway & Co. to my family and friends as excellent estate agents.”
Mrs D – Brooke Avenue, South Harrow
“May I take this opportunity of thanking you for your assistance in the sale, I know it’s been very difficult for everyone concerned lately, but please be assured that I would recommend your company, as I have already done, to anyone I know who’s thinking of buying or selling. Your staff have been efficient and energetic in trying to complete this transaction. My best wishes for your business in the future.”
Mrs M – Halsbury Road West, Northolt Park
“We would like to thank you for the effort you have put in to make the sale possible and hope your purchaser will be happy here.”
Mr & Mrs H – Northolt Road, South Harrow
“Please convey my thanks to Tony who worked on the sale of my house, for his endeavour, helpfulness and courtesy. I was also pleased with the reception from all the office staff if I needed to telephone or call in to talk to someone. I made a good choice in your company and I shall recommend you wholeheartedly if the occasion arises”
Mrs K – Pinner Road, Harrow
“Many thanks for all your help and advice regarding Fraser Road. We will certainly contact you and your colleagues again whenever we find ourselves with property for sale”
Mr & Mrs J – Fraser Road, Greenford
“Just a quick note to say thank you for all your help in securing the letting of Fentiman Way for myself and the girls. You have made a massive difference to what is quite a scary time for me and I really do appreciate all of the work that you have put into helping us to acquire such a perfect property. I look forward to liaising with you in the future. It is very refreshing to meet someone who can combine professionalism with kindness.”
Miss D – Fentiman Way, South Harrow
"We express our outmost gratitude to the agency and to you for giving us a taste of heavenly panoramic view of the horizon including the wonderful breath-taking sunsets. That is truly a place we will never forget."
Mr M - Pinner Road, Harrow
In the rare occasion that you are not 100% satisfied with the service you receive from David Conway & Company then please let us know; we can only improve if we know what you feel we're doing wrong. We understand that everybody should be treated fairly, so we have our own complaints procedure. Our system is designed to ensure that any complaints are dealt with quickly and efficiently.
Speak to your negotiator or manager
In order for your concern to be addressed as quickly as possible we ask that you first raise the issue verbally with the relevant member of staff or the office manager.
If you still aren't satisfied ...
>Write to the director(s)
Your complaint will be acknowledged within three working days of delivery and an inquiry undertaken. We will send a formal written outcome of the investigation within 10 working days.
If you still aren't satisfied...
Write to the The Property Ombudsman
Please let the Director(s) know that you are still dissatisfied and if after a final review the matter can not be resolved, we will confirm your entitlement to raise the matter with The Property Ombudsman within six months for a review.